Custom domain

Serve your public website from your own domain (e.g. pepperfoundation.org) instead of your-org.cartoncrew.online.

Note: Your sign-in and admin always stay on your-org.cartoncrew.online. The custom domain is for your public-facing website. If you visit your custom domain’s /admin, it sends you to the slug address to sign in.

What you need

• A domain you own (bought from any registrar — GoDaddy, Namecheap, Google Domains, etc.).
• Access to that registrar’s DNS settings.
• The Owner role on your CartonCrew organization.

Set it up

1. Settings → Domain.

2. Type your domain (e.g. pepperfoundation.org) and Add domain.

3. CartonCrew shows you the exact DNS records to add. Typically:

   Type	Name / Host	Value
   A	@	76.76.21.21
   CNAME	www	cname.vercel-dns.com

4. Add those records at your registrar and save.

5. Back in CartonCrew, click Verify. Status moves to Active once DNS has propagated and the secure certificate is issued.

DNS changes can take anywhere from a few minutes to a few hours — if it’s not Active right away, wait and click Verify again. (It also re-checks itself automatically every hour.)

After it’s live

• Your public site is served at both pepperfoundation.org and www.pepperfoundation.org — the www version redirects to the bare domain automatically.
• HTTPS is automatic; the certificate renews itself.
• Your your-org.cartoncrew.online address keeps working too.

Removing it

Settings → Domain → Remove. Your site reverts to the your-org.cartoncrew.online address. You can delete the DNS records at your registrar afterwards.

Need a hand?

CartonCrew can set the domain up for you as part of onboarding — just ask.

Last updated: 2026-06-04 · Applies to: CartonCrew v1.70+