Submitting a gift request

If your org runs a gift / aid program, the public request form is the entry point for people asking for one.

Who this is for: members of the public requesting help from the org. No account needed.

Steps

1. Open https://<your-org>.cartoncrew.online/request (or follow the Request help link in the site’s top nav).
2. Fill the form. Required fields:
   • Your name and contact (email or phone — at least one).
   • The recipient’s location — at minimum a city + state in the US. A full address is required if the gift is being mailed or delivered.
   • What you’re asking for, in plain words.
3. If the gift is for a person other than you, fill in recipient details (age, gender — Self-describe is an option).
4. Pick the delivery method: By Post/Courier, Organization Will Deliver, or Requestor Pickup.
5. Submit. CartonCrew gives you a confirmation reference; the org receives the request immediately.

What you’ll see

Common issues

• “Location must include at least City and State” — the form requires a US city + state at minimum. If you typed only a ZIP, add the city and state too. International addresses aren’t supported (all CartonCrew client orgs are US-based).
• No confirmation email — your email may have been mistyped on the form. The org still has the request; reach out to the org’s Contact page to follow up.
• Need to update something after submitting — the form is one-way; email the org via their Contact page with your confirmation reference and the change.

Last updated: 2026-06-01 · Applies to: CartonCrew v1.54+