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ModulesEmail CampaignsCopying a campaign

Copying a campaign

There is no duplicate or copy action. This page previously described one, including a ⋯ menu that does not exist. The row actions on a campaign are:

  • Edit — on a draft, or on a campaign that failed to send
  • View — once it has been sent, read-only
  • Delete — on a campaign that has not been sent

That is the complete set.

The copy link you may have noticed next to a campaign copies its campaign code to your clipboard. It does not copy the campaign.

What to do instead

To send something similar to a previous campaign, open the old one with View and rebuild it alongside a new draft. A sent campaign stays readable indefinitely, so nothing is lost — it is retyping, not archaeology.

Practically:

  1. Open the campaign you want to base the new one on. It opens read-only.
  2. Select the body text and copy it.
  3. Open + New campaign, pick the same comms style, paste the body in, and adjust.

The parts worth checking rather than copying by reflex are the Subject, the Comms style (the consent gate may differ for a different kind of message) and the Recipient contact types.

Why it matters that this is manual

A sent campaign is immutable — its recipient snapshot is a consent audit trail and carries no update path at all. Anything that appeared to “reopen” a sent campaign would have to create a new record regardless. Rebuilding by hand makes that explicit rather than hiding it behind a button.

Last updated: 2026-09-15 · Applies to: CartonCrew v1.563+

Scheduling a sendOverview