Exhibitions & Shows

Who can see this screen

Exhibitions & Shows appears in the sidebar only when both of these are true:

• the Exhibitions & Shows extension is switched on for your gallery, under Settings → Extensions, and
• your account holds the Exhibitions & Shows capability.

Owners and admins hold every capability, so they always see it. For anybody else an owner or admin opens Settings → Organization → Users, clicks the “What John can do” button on that person’s row, and switches on “Plan exhibitions and shows” Just for them.

Without the capability there is no sidebar entry, and the screen refuses to load if you reach it by its address. Delete is narrower still — see Deleting a show.

To put pieces in a show you also need the Artwork Catalog — the works come from there, and nothing on this screen creates a catalog for you.

The short version

1. Open Exhibitions & Shows.
2. Press + New exhibition and give it a Title.
3. The show opens straight away. Press + Add artwork and pick the pieces.
4. Optionally, press Edit on a piece’s row to change the piece or give it wall text.
5. Press Edit details, tick Show on your website, and save.

Nothing is public until Show on your website is ticked. Everything else — the dates, the status, the artwork list — is yours alone until then.

Creating a show

Press + New exhibition (the empty screen offers the same button under No exhibitions yet). The New exhibition box asks for:

Press Create exhibition. You are taken into the new show, which is empty.

Status is not the same question as “is it public”. A Planned show can already be announced on your website, and a Closed one usually stays there as an archive. The form says so under the publishing tick box, and it is worth believing: changing Status never puts a show on your site or takes it off.

Featuring artists

Tick Feature artist(s) to say who the show is about, then search your roster in Search artists to feature… and pick names. Each one becomes a tag you can remove.

The picker offers current members and members with a leaving date still to come. It will not offer somebody whose membership has already ended, or an archived artist. The one exception is a show you are editing whose End date has already passed — there the whole roster is offered, because the featured list is then a record of who was actually in it rather than a choice about who will be.

Somebody already featured is never dropped. If their membership ends afterwards their tag stays, marked (former member), and removing them is your call.

An open-call show (the Show tick box)

Some shows take entries from artists outside your membership, such as a winter show of small works. Each piece in the show gets a show SKU that tells you the show, the artist and the piece at a glance, e.g. WS26CFI1: the show’s SKU prefix (WS26), a 3-letter artist code (CFI) and the artist’s piece number (1). Tick Show in the New exhibition or Edit details box to make an exhibition one of these:

Your Exhibitions list marks the show with its prefix, e.g. Show WS26.

Two shows in your gallery can’t use the same SKU prefix. Saving a second WS26 is refused, and the message names the show that already has it. Next year’s Winter Show takes WS27. Another gallery using the same prefix makes no difference to yours.

Once the first show SKU has been issued, the SKU prefix and the Show tick box can no longer change: those SKUs are already on labels. The field is greyed out and says so. You can still edit the title, the dates and the limit.

Adding works to a show

You can add a show’s pieces from the catalog, a few or hundreds at a time:

1. In the sidebar, open Artwork Catalog, then the Artworks tab.
2. Tick the works, or tick Select all shown after filtering the list (for example by artist).
3. Press Add to show…, choose the show, and press Add to show.

To add everything one artist has brought in, press Add all by artist on the same tab, choose the show and the artist, and press Add all by artist. This adds every Available work of that artist. Sold, reserved and other works are left out. Add all by artist is also in Exhibitions & Shows: open the show, and on its Artworks tab press Import ▾ → Add all by artist, where the show is already chosen.

A big selection goes in batches of 200 by itself. When it’s done you see how many were added and a list of any work that wasn’t, with the reason:

• Already in this show.
• Already in the show ”…”. A work can be in only one open or planned show at a time. Take it out of the other show first if it belongs in this one. A work in a closed or archived show can go into a new one, and ordinary exhibitions (without the Show tick) are not affected: a work can be in any number of those, and in one of them as well as a show.
• Not found in this gallery.

The rest of the selection still goes in. The same rule holds everywhere a work is added to a show, including + Add artwork and Import ▾ → Bulk add (CSV) on the show itself. A closed show that holds a work now in another open or planned show can’t be reopened, and an exhibition holding such a work can’t be ticked Show, until that work is in only one of them.

The limit per artist is a warning, not a block. If an artist goes over the show’s Max pieces per artist, the works are still added, the result says so (for example James Whelan has 9 of 7 pieces in this show). The show’s Artworks tab then shows a link such as 2 artists over limit; press it (or the Artists tab) to see each artist’s count in the Pieces column, e.g. ⚠ 9 of 7, in amber. Check with the artist which pieces stay.

To take works out of a show (an Owner or Admin), see Removing pieces from a show below: open the show in Exhibitions & Shows, tick the pieces on the Artworks tab (or press Remove on one row), check the preview and press Remove. A show number is never given to another piece. A member’s own piece goes back to its own SKU and stays in your catalog; a piece that came in for the show is deleted from your catalog and Square.

How show SKUs are made

A piece gets its show SKU the moment it joins the show: added from the catalog with Add to show… or Add all by artist, added with + Add artwork or Import ▾ → Bulk add (CSV) on the show, or brought in with Import ▾ → Import from EntryThingy. There is nothing else to press.

• The SKU prefix, e.g. WS26.
• The artist code: first initial, last-name initial and the second letter of the last name, always 3 letters. Chrystale Files is CFI, Carol Flaitz is CFL, Mary Jones is MJO. Middle names are left out. Accents become plain letters (Élodie Dupré is EDU) and anything that is not a letter, such as a hyphen or an apostrophe, is dropped. Someone with a one-letter last name, such as Malcolm X, is MXA.
• The piece number, 1, 2, 3 and so on for that artist in this show, with no leading zeros. It has two digits only once the artist passes 9 pieces.

So the show reads WS26CFI1, WS26CFI2, WS26CFL1, WS26MJO1.

When two artists would get the same code in one show, the artist who was in the show first keeps it and only the newcomer moves:

• A different last name moves along the newcomer’s own last name to the first letter that gives a free code. John Smith is JSM, so Jane Smythe becomes JSY.
• The same last name gets A, B, C… as the third letter instead. A second John Smith is JSA, a third JSB.

An artist’s code is fixed for the whole show and never changes. The same artist in another show gets their own code there, and that show’s numbers start at 1 again.

A number is never reused in a show. If piece 3 is taken out, the next piece is still number 8, not 3.

The show SKU replaces the piece’s normal SKU. A member’s own piece keeps its normal SKU on record: search the Artworks tab by either SKU and you find it, and it goes back to its normal SKU when the show ends. The member keeps the member commission rate. The new SKU reaches Square on its own (the gallery’s normal push), so the register matches the label, and the SKU labels (Artwork, select the pieces, Print SKU labels) print it.

Find the whole show: type the SKU prefix, e.g. WS26, in the search box on the Artworks tab. It lists every piece in that show and nothing else.

Show ▾ → Assign show SKUs on the show’s Artworks tab catches up any piece without a show SKU, for example after you set a prefix that was blank. Sometimes a piece can’t be numbered. It is listed under Not numbered yet with the reason:

• The show has no SKU prefix yet. Press Edit details, set the SKU prefix, then press Assign show SKUs.
• The piece has no artist. Choose the artist on the piece, then press Assign show SKUs.
• The artist’s name has no letters A to Z to make a code from. Fix the artist’s first and last name in Artists, then press Assign show SKUs.

Shows from before October 2026 that already have SKUs in the old style (for example JWWS2601) keep them; nothing already printed changes.

Closing a show

When the show ends, Exhibitions → open the show → Artworks tab → Show ▾ → Close show. A box tells you what will happen; press Close show in it to go ahead, or Cancel. Then:

• Every piece that has not sold is returned to its artist. It comes off your website and can no longer be sold at the register (it is set to Not for sale, and its Square item is hidden).
• Sold pieces are left alone. They keep their show SKU on the piece, the sale, the receipt and the payout.
• A reserved piece is not returned, because someone has asked for it. The screen names each one under the list. When it is released, press Return remaining pieces (the button’s name once the show is closed) and it goes back too.
• The show’s status becomes Closed.

The page then lists the returned pieces by artist, with each piece’s SKU, so you can hand them back. Open a closed show at any time and the same list is there. Pressing the button again never returns a piece twice.

A member’s own piece goes back to its normal SKU when it is returned, the one it had before the show (Square gets the change on the next push). A piece that came in for the show, such as an EntryThingy import, keeps its show SKU. Show SKUs are one-time: a show number is never given to another piece.

Closing a show is for Editor and above. Closing your show never touches any other gallery.

Show pieces in your Artwork Catalog

An open call can bring in dozens of entries that are not your normal stock, so the catalog keeps them out of the way unless you ask for them:

1. In the sidebar, open Artwork Catalog, then the Artworks tab.
2. Next to Not sellable above the list is a tick box, Exclude show pieces. It is ticked every time you open the page. It does not remember what you chose last time.
3. While it is ticked, the list leaves out every piece that came in for a show: pieces imported from EntryThingy, and pieces created by Bulk add (CSV) on the show. They stay out after the show ends.
4. Untick Exclude show pieces to see everything, show pieces included. Select all shown, the (n) on the label and other buttons, and Export always count what is in the list, so a piece the box hides is also taken out of your selection.

Each piece in a show has a pill with the show’s name next to its other badges, for example Winter Show of Small Works. A piece that has been in two shows (last year’s closed one and this year’s, say) has two pills.

Two things are not hidden:

• A member’s own piece that was already in your catalog and was then added to a show. It stays in the list with its show pill.
• Pieces in an ordinary exhibition without the Show tick, such as a Featured Artist exhibition. Those are not shows: they are never hidden and get no pill.

The list and its pills only ever use your own gallery’s shows.

Putting it on your website

The tick box Show on your website is the only switch that matters for the public site. It is on the same form as everything else, so you can set it when you create the show or later under Edit details.

• Leave it unticked while you plan. The show is invisible to visitors.
• Tick it, and by default the show goes live immediately.
• Tick it and set Show on the website from to hold it back until a date you choose. The hint beside the box reads (blank = immediately), and once you have picked a date, Clear (go live immediately) removes it again. For a show with the Show tick box the hint reads (blank = from the start date) and the button Clear (go live on the start date), because a show is never on your website before its start date unless you give it this date (see An open-call show on your website).

The badge on each row in the list tells you where a show stands:

Beside it sits a second badge with the Status word — planned, open, closed, archived — so the two questions are answered separately at a glance.

A show that is not published, or whose go-live date has not arrived, is not merely unlisted: its page on your website is not there at all.

An open-call show on your website

A show with the Show tick box (see An open-call show) has its own section on your website, and its works are kept apart from the rest of your catalog.

• It goes live on its Show on the website from date, or on its Start date when that is blank, not before. To put a show online ahead of its opening, open Exhibitions & Shows, choose the show, press Edit details, tick Show on your website, set Show on the website from to the day it should appear, and press Save. Until that day, in your gallery’s own timezone (Studio Site → Featured → Who is in the gallery today → Your gallery’s timezone), the show is not on the Calendar, its page is not there and its pieces cannot be reached by link. With no Show on the website from date it goes live on its Start date, as it always has. A date after the start date holds it back until that date. Show on your website must be ticked either way.
• From the day it goes live until its End date, it has its own item in the website’s menu, named with the show’s title, beside Calendar, Works and Artists (on a phone, in the menu behind the menu button). Its page lists every piece in the show, including show artists’ pieces, from that same day, so the link never leads to an empty page. A sold piece stays on the page marked Sold, with no price. A piece you set to Not for sale or Archived, or take out of the show, leaves the page.
• It also gets a button on your homepage, named with the show’s title, in the banner at the top after your own two buttons (for example Featured Artists and Plan Your Visit, which you set under Studio Site (left menu) → Pages → Homepage). It looks like your second button and opens the show’s page. Two shows live at once get two buttons, in opening-date order. When no show is live there is no extra button and no gap. If your homepage has no banner picture, the button follows your two buttons under the headline instead. There is nothing to set up: the button appears and goes with the menu item.
• While it runs, its pieces appear only in the show. They are left out of the Works page and its search, the homepage’s works, the featured works and each artist’s own page, so the show is not repeated across the site. The homepage’s count of pieces for sale still includes them, because they can be bought. Each piece still has its own page, reached from the show.
• Pieces that came in for the show are on your website only while the show runs, and only inside it. That means every piece brought in with Import from EntryThingy, and every piece Bulk add created because it was not in your catalog yet, whoever the artist is (a member, a guest or a show artist). Before the show goes live they are not on the Works page, the homepage, the artist pages or the artist list, cannot be reached by link, cannot be inquired about and cannot be bought online. When the show ends they leave your website and do not go back to the Works page. At the till they sell as normal.
• A piece that was already on your website stays there until the show goes live. If you add a piece from your catalog to a show that is not live yet (with Add to show…, or a Bulk add row that matches a piece you already had), it stays on the Works page until the show goes live, then appears only in the show while it runs.
• After its End date, the menu item and the homepage button go. The show’s page stays as a record of a past show, like any other exhibition, but show artists’ pieces and pieces that came in for the show leave it and are no longer anywhere on your website. Your members’ pieces that were already in your catalog go back to the Works page as usual.
• A show artist’s piece is on your website only inside a running show. A piece by an artist whose Category is Show artist (the Category field on the artist’s form under Artists) that is in no running show is not listed, cannot be reached by link, cannot be inquired about and cannot be bought online. At the till it sells as normal.

Ordinary exhibitions (no Show tick) work exactly as before: they can be announced ahead of their start date, and their pieces stay on the Works page.

Adding artwork to a show

Open the show from the list. Under its title are three tabs:

• Details — the featured artists, the show image and banner, and the description.
• Artworks — opens first. The pieces in the show, and every action on them.
• Artists (a show only) — one table of the artists in the show: their pieces against the show’s limit and, for an Owner or Admin, their statement for this show (below, The Artists tab).

On the Artworks tab, the heading counts what is in the show. Beside it are one button and three menus:

• + Add artwork — pick pieces from your catalog (below).
• Import ▾ — Bulk add (CSV); and on a show Add all by artist, plus, for an Owner or Admin only, Import from EntryThingy, EntryThingy pictures and Update artists from the gallery page.
• Print ▾ — SKU labels or Wall labels for every piece in the show (greyed out while the show is empty).
• Show ▾ (a show only) — Assign show SKUs, and Close show (it reads Return remaining pieces once the show is closed; not on an archived show).

Under the menus, a show with a SKU prefix has a one-line reminder such as Show SKUs: WS26 + artist code + number, e.g. WS26CFI1 (hover over it for the full rule). A show with no prefix shows an amber warning instead.

The works table

Count chips (shows only). Exhibitions & Shows → open a show → Artworks tab. Above the search box is a row of chips, worked out from the whole show (every page), never typed:

• Pieces — every piece in the show.
• Accepted — checked in on the Arrivals tab and in the show, for sale.
• Not Accepted — turned away at check-in, not for sale. Next to it there is one chip for each reason that has pieces, for example Oversized - Hold 3 or Framing Not to Standard 5.
• Awaiting arrival — not checked in yet.
• Sold — sold during the show (a sold piece counts here only).

Every piece is in exactly one of Accepted, Not Accepted, Awaiting arrival and Sold, so they add up to Pieces. Click a chip to show only those pieces, across every page; click it again, or click Pieces, to show them all. A chip works together with the search and the filters below. The counts change as soon as a piece is edited, removed, or checked in on the Arrivals tab, without reloading the page.

The pieces are one compact table, 100 to a page (Previous / Next at the bottom once there are more than 100). Each row has a small picture, the SKU, Title, Artist (with the member, guest or show artist icon), Medium, Size, Price, Status, Has picture (a tick, or None in amber), and Missing (a small amber tag for each thing the piece lacks: No price, No picture, No dimensions, No medium), then Edit and Remove.

• Sort: the table opens sorted by Artist, by surname A–Z, then first name, then SKU, so each artist’s pieces sit together. The surname is the artist’s Last name (in the sidebar, Artists, then the artist), or, when that is blank, the last word of their name: the same rule as Last name on your website’s Artists page. Press any column heading to sort by it; press it again to reverse. The arrow beside a heading shows the sort in use.
• Your sort is kept in the page address. Reload the page, or go elsewhere and press Back, and the show opens with the same sort. Opening the show from the list again starts on surname A–Z.
• Search finds a piece by title, SKU, medium or artist name.
• All artists and All statuses narrow the table to one artist or one status, and the Missing list to the pieces that lack something (below). The count beside them (for example 12 of 520) says how many match. They work together: a piece is shown only when it matches the search and every filter. Changing any of these goes back to page 1.
• Edit opens the full artwork editor for the piece without leaving the show: the same editor as Artwork Catalog, with every field (title, artist, medium, size, price, status, picture, Gallery to photograph and the rest), and the piece’s Wall text (this show) just above the buttons. Change what you need and press Save changes, or Cancel. The piece is saved exactly as the catalog saves it, so its Square item is updated as usual, and the row shows the change straight away (your search, filters and page stay as they were). The Wall text belongs to this show only. If the Wall text was saved but the piece was not, the message says so.
• Who can change what is the catalog’s rule. Someone who cannot change artwork in the catalog sees the piece read-only, with a note saying why, and a Save wall text button for the Wall text alone. The same happens for a piece sold at the desk and taken away by the buyer, and for a piece whose artist’s membership has ended. A Treasurer can change the price only. A piece that has left the show since the page was opened does not open, and nothing is saved for it.
• Remove asks first. On a plain exhibition, press Remove in the box to take the piece out, or Cancel to leave it; the piece stays in your catalog. On a show it opens the same preview as Remove selected (below), for that one piece, and only an Owner or Admin sees it.
• Tick boxes. Each row has a tick box beside its picture. Select all shown (n) ticks every piece the search and filters leave, on every page, and Clear selection unticks them. Change the search or a filter and any ticked piece that is no longer shown is unticked, so an action only ever reaches pieces you can see. n selected says how many are ticked.
• Export (n) downloads the table as a file (below).

Finding pieces that are missing information

To list the pieces that still need a price, a picture, dimensions or a medium:

1. In the sidebar open Exhibitions & Shows, then the show, and stay on the Artworks tab.
2. Open the Missing list (it reads Missing: all pieces until you pick) and choose:
   • Any missing — pieces that lack at least one of the four below.
   • Missing price — no price, or a price of $0. A piece whose status is Not for sale never counts as missing a price.
   • Missing picture — no picture yet (this was the Missing picture tick box).
   • Missing dimensions — no Height × Width and no size text.
   • Missing medium — no medium.
3. Narrow it further with All artists, All statuses or Search if you like, then press Export (n) to send the gallery or the artists the list (below).

Choose Missing: all pieces to see the whole show again.

Exporting the works table

1. On the show’s Artworks tab, set the search and filters (and the sort) you want, or tick the pieces you want.
2. Press Export (n), then CSV or Excel (.xlsx).

The file holds exactly the pieces the table shows, on every page, in the table’s order. When any pieces are ticked it holds only the ticked pieces, and n counts them. When the table shows nothing, Export (0) is greyed out.

The columns are Artist, Title, Piece ID (the EntryThingy piece number, when the piece came from EntryThingy), SKU, Medium, Dimensions, Price, Status, Has picture (Yes or No), Gallery to photograph (Yes or No), and Missing (for example Price; Picture). The file is named after the show and the day, for example Winter Show of Small Works 2026 artworks 2026-10-21.csv. It holds only what the table shows: no buyer details and no artist contact details. The CSV opens cleanly in Excel, accented names included, and any text that looks like a spreadsheet formula (such as a title starting with =) is saved as plain text, never run.

Anyone who can open the show’s Artworks tab can export it.

Sending pieces to Gallery to photograph

When an artist’s own photo of a piece is not good enough, the gallery can take its own. Anyone who can edit pieces in the Artwork Catalog can do this:

1. In the sidebar open Exhibitions & Shows, then the show, and stay on the Artworks tab.
2. Tick the pieces (or use All artists, All statuses, Missing (for example Missing picture) or Search, then Select all shown).
3. Press Send to Gallery to photograph (n). It is greyed out until at least one piece is ticked.

A box above the table says how many were sent, how many were already on the list, and which were skipped and why: a sold, archived or deleted piece is not sent. Nothing else changes: the artist’s picture stays on the piece, on your website and in Square until the gallery photo replaces it.

The pieces are then on Artwork Catalog → Gallery to photograph, with their current picture (or none) and the show’s name. Press Replace image (or Add image, or Use your phone) on a row to add the gallery photo: it replaces the old picture everywhere, Square included, and the piece leaves the list. Take off the list removes it without a photo.

Removing pieces from a show

An Owner or Admin can take many pieces out of a show at once, for example every piece of an artist who has withdrawn:

1. In the sidebar open Exhibitions & Shows, then the show, and stay on the Artworks tab.
2. Pick the artist in All artists, then press Select all shown (or tick pieces one by one).
3. Press Remove selected (n). It is greyed out until at least one piece is ticked.
4. A preview lists every piece and what will happen to it. Nothing has changed yet:
   • Deleted - came in for this show: a piece imported from EntryThingy or made by Bulk add for this show. It is taken out of the show, its Square item is archived, and it moves to Artwork Catalog → Recently deleted.
   • Unlinked - stays in your catalog: a gallery member’s own piece. It goes back to its own SKU and stays in your catalog and in Square.
   • Skipped, with the reason: a sold piece (a sold piece is never deleted or taken out of the show), a piece with a sale or an artist payout, or a piece that is not in this show.
   • Artists leaving this show: artists with no piece left in it. They drop off the Artists tab and their statement for this show is deleted.
   • Artists to be archived: a show artist with no other piece anywhere in your gallery and no piece in another exhibition. Their record is archived; their history, sales and payouts are kept. A member or guest artist is never archived.
5. Press Remove, or Cancel to change nothing.

A box above the table then says what happened to each piece. If Square does not answer for a piece, that piece is left in the show and in your catalog and the box names it; the others are still removed. Try it again later.

Picking pieces from your catalog

+ Add artwork opens Add artwork to show — your catalog with a tick box beside every piece:

• Filter by title or artist… narrows the list as you type.
• Do not include sold items in the show is ticked to begin with, and the count of what it is hiding sits beside it. Hanging a sold piece is the usual mistake — it still looks available to a visitor who comes in for it. Untick it for a loan or a retrospective, and sold pieces appear with a Sold tag.
• Select all takes everything currently listed, matching your filter.
• The button reads Add 4 to show — it counts what you have ticked.

Pieces already in the show are not offered again. If you somehow add one twice the message says how many were skipped, and nothing is duplicated.

Two things the picker may say instead of a list:

• No artworks in your catalog yet. Add some in Artwork Catalog first.
• Every remaining piece is sold. Untick Do not include sold items to add one anyway.

Adding many at once from a file

On the show’s Artworks tab, Import ▾ → Bulk add (CSV) opens Bulk add artworks, which reads a CSV file and puts every row into the show in one pass.

Press Download template first — the file that arrives already has the right headings in the right order. They cover the title, the artist’s name, the year, the medium, the dimensions, the price, whether the piece is consigned, its wall position and its label text. Only the title is required, and a row without one is skipped. A new piece’s dimensions are read Height first in inches, in any of the usual forms (24x30, 30 x 30 in, 1-1/4x1/2, 9x7x7) and saved as 24 × 30 in; one that cannot be read is kept as typed for Fix dimensions.

Then press Choose CSV. A progress bar counts the rows, and the summary afterwards says how many were added, how many new artworks and new artists were created, and how many were already in show. Any row that failed is listed by its row number with the reason.

Two things worth knowing before you upload:

• A row is matched against your catalog by title (and artist, when you give one). If nothing matches, the artwork is created rather than rejected.
• An artist named in the file who is not on your roster is created too. Spelling mistakes therefore become new artists, so check the file first.

Importing an open call from EntryThingy

If your gallery takes entries for a juried show through EntryThingy, you can bring the accepted pieces in from EntryThingy’s export instead of keying them in one by one. This is for a show only (the Show box is ticked on it), and only an Owner or Admin sees the button.

1. In the sidebar, open Exhibitions & Shows.
2. Open the show from the list.
3. On the Artworks tab, press Import ▾ → Import from EntryThingy (it carries the EntryThingy logo).
4. Press Choose the EntryThingy CSV and pick the file EntryThingy exports of the accepted pieces. Its first row must be exactly Entry ID, Piece ID, First Name, Last Name, Title, Dimensions, Material, Price. Any other file is turned away with a sentence saying what is wrong, and nothing is created.
5. Review. Every row is listed with its status: New, Changed, Unchanged or Cannot import (with the reason). Nothing has been created yet. Look at:
   • Confirm these artists. When a name in the file matches one of your gallery members, exactly or nearly, you are asked, for example Show artist ‘John Smith’ = gallery member ‘John Smith’? Choose Yes, it is John Smith to put the pieces under that member (they stay a member), or No, a separate show artist to create a new show artist. A near match (“Jon Smith”) is always asked about, never linked for you.
   • A member whose last name is written as an initial is suggested too. When the first name is the same and your gallery has the last name as just its first letter, the file’s “Stef Allison” brings up a member saved as “Stef .A.”, “Stef A” or “stef a.” (dots, spaces and capitals do not matter), marked (a similar name: first name and last initial). It works the other way round as well: a file that says “Stef A.” brings up a member saved as “Stef Allison”. A different first name, a different initial, or two full last names that only start with the same letter (“Stef Anderson”) are not suggested. Yes and No work exactly as above.
   • Several possible matches are all listed in the one question, the same name first, then near names, then first name and last initial. Pick the one it is, or No, a separate show artist if it is none of them.
   • A name that matches one of your guest artists is asked about the same way, for example Show artist ‘Gina Guest’ = guest artist ‘Gina Guest’? Yes puts the pieces under that artist and changes their category from guest to show (their name, email and member portal are unchanged); No creates a separate show artist and leaves the guest as they are. A member is never changed to a show artist. Only your own gallery’s artists are ever offered.
   • Titles typed all in lowercase. Such a title is shown with normal capitals and the note Title was all lowercase; now capitalized. If the artist meant it (untitled no. 4), tick Keep as typed under the title and that piece is imported exactly as written. Untick it to go back to the capitals. Names and Materials have no such box: see Capitals below.
   • Not for sale. A row whose Price says NFS (the artist does not sell the piece) is listed here before anything changes: Will be imported as Not for sale (new pieces), Will be switched to Not for sale (pieces an earlier import brought in for sale with no price) and Left as they are, with the reason (It has a price., It is sold. and so on). The Price column shows NFS for those rows.
   • Look at these. Sizes that could not be read, artists who would go over the show’s Max pieces per artist, pieces already in another open show, pieces from an earlier import that are not in this file (possibly withdrawn), and pieces you removed from a show (removed by staff: see Importing the same file again below).
6. Press Create and update (it counts the pieces). It stays greyed out until every artist question is answered. A progress bar counts the rows; a large show is done in batches of 100.
7. The summary says how many pieces were created, updated, unchanged and added to the show, how many were imported as or switched to Not for sale, which show artists were created, which existing show artists were reused, which guest artists were reused and made show artists, and which pieces went under gallery members.

How each column is read:

• First Name and Last Name become the artist’s name, with a space between (Sue deLearie Adair). An artist new to your gallery is created as a show artist, with no email (the export has none). An existing show artist with the same name is reused.
• Dimensions such as 5.75 W × 4.75 H inches become Width 5.75 and Height 4.75 inches. A size that cannot be read is kept exactly as written, with no Height or Width, and the row is flagged; the piece is still created.
• Price such as $350.00 becomes the price 350.00. NFS, N.F.S. or not for sale (in any capitals, with or without spaces or periods) means the artist does not sell the piece: it is created with the status Not for sale and no price, so it is not for sale on your website or at the register, and Square hides it from the register search. N/A, - or an empty Price is not the same: the piece is created for sale with no price, the row says the price could not be read (for N/A and -), and the piece shows under Missing price in the Missing list on the show’s Artworks tab until you add one.
• Material is kept as written (Oil on Ivorine) and shown on your website as written. The piece’s kind (painting, sculpture and so on) is guessed from the words, and is other when nothing matches. Drawing materials (graphite, charcoal, pencil) count as painting, the kind behind the default Painting or drawing Medium; there is no separate drawing kind. Category and Format are left blank.
• Entry ID and Piece ID are kept on the piece.
• Capitals. A name, title or Material typed entirely in CAPITALS or entirely in lowercase is given normal capitals; anything with mixed capitals (McDonald, DeVries, van der Berg) is kept exactly as typed. Accented letters keep their accents (ÉMILE becomes Émile).
  • First and last names get a capital at the start of each word and after an apostrophe or hyphen: ALICE GREKO becomes Alice Greko, O’BRIEN-SMITH becomes O’Brien-Smith. There is no special rule for Mc or Mac, so MCDONALD becomes Mcdonald; correct it on the artist if needed.
  • Titles follow standard English title capitals: the first and last word, and the first word after a colon or dash, always get a capital; a, an, the, and, but, or, nor, for, so, yet, as and every preposition (of, in, on, to, from, with, through, between and so on) stay lowercase in the middle. a view from the bridge: winter becomes A View from the Bridge: Winter; SELF-PORTRAIT WITH CAT becomes Self-Portrait with Cat. Numbers and Roman numerals stay as numerals (Study II). A word that can be a preposition or an adverb (up, out, over) is treated as a preposition, so check a title like Looking Up at Night after the import. An ALL CAPS title is always corrected; an all-lowercase one can be kept as typed in the review.
  • Materials get a capital on the first word only: OIL ON CANVAS becomes Oil on canvas. When the Material matches one of your gallery’s own Medium, Medium detail or Support entries (Settings), that entry’s spelling is used instead (Oil on Canvas).

Importing the same file again is safe. Pieces are matched by their Piece ID in your gallery, so nothing is duplicated: a changed title, size, Material or price is updated, and an unchanged piece is left alone. A sold piece is never changed. A piece from the earlier import that is missing from the new file is only flagged as possibly withdrawn: it stays in the show until you remove it. A Price of NFS never changes a price a piece has. It switches a piece imported earlier to Not for sale only while that piece is still for sale (status Available) with no price (blank or 0); a piece you priced, sold or gave another status is left as it is, and the review says so. Each switch is recorded on the piece’s History, and the piece is updated in Square. A piece you removed from a show (or deleted) is never created again: the review lists it under Removed by staff and the import leaves it out, and its artist stays archived. To bring one back, restore it first from Artwork Catalog → Recently deleted (within 7 days).

Pieces imported before NFS was read as Not for sale. If an earlier import brought in pieces whose Price was NFS as for sale with no price, import the same file again: open Exhibitions & Shows, open the show, and on the Artworks tab press Import ▾ → Import from EntryThingy. Press Choose the EntryThingy CSV and pick the same export. Under Not for sale the review lists those pieces as Will be switched to Not for sale; check the list, then press Create and update. Pieces you have priced since are left as they are.

Imported pieces stay off your website until the show goes live. They are not on the Works page before, during or after the show: they appear only inside the show while it runs, and leave your website when it ends. See An open-call show on your website.

Structured medium. If your gallery chooses Medium and Medium detail from its own lists (Settings → Taxonomy → Structured medium), an imported piece is the exception while it is in a show: its Material stays free text, and you can edit the piece without choosing a list entry. Take it out of every show and it is held to the lists again. Pieces you add by hand are always held to the lists. The same applies when the artist edits the piece in their member portal (My Artwork, Edit on the piece): their own imported piece in a show keeps its Material as free text; their other pieces use the lists.

Adding the EntryThingy pictures

After the pieces are created, the import moves on to Pictures, its fourth step. You can also come back to it at any time: open the show and, on the Artworks tab, press Import ▾ → EntryThingy pictures (Owner or Admin only, a show only).

1. Press Drop images or a .zip of images and pick all the pictures EntryThingy exported, or drag them onto the box. You can pick the pictures themselves, the .zip EntryThingy gives you (one or several), or both together. While a zip is opened the box reads Unzipping 120 of 519…. Nothing is uploaded yet.
2. Each file is listed with the piece it is for, or the reason it is skipped. A picture from a zip shows its folder and the zip it came from, for example Pictures/Doe_Jane_entry_638988_piece_2349627.jpg (in Winter Show.zip). A piece that already has a picture says replaces its picture.
3. Press the Upload button, which says how many pictures it will send. Each picture goes straight to the gallery’s private storage, is made at most 2000 pixels on its longest side, has any white band around it trimmed off, and becomes the piece’s picture.
4. The result lists how many were matched, replaced, how many have a warning, and each skipped file with its reason. When pictures came from a zip it also says how many came from each zip (From zips:). If storage refused every upload, the result says so at the top and no picture was attached: nothing changed, so try again in a moment.

How a picture finds its piece. EntryThingy names each picture Last_First_entry_EntryID_piece_PieceID.ext, for example Doe_Jane_entry_638988_piece_2349627.jpg. The Piece ID decides: the picture goes on the piece in this show with that Piece ID. One picture per piece; a new picture for a piece replaces the old one.

• JPG, PNG and WEBP, up to 20 MB each. A WEBP is saved as a JPG.
• If the name in the file is not the piece’s artist, the picture is still attached by Piece ID and the result shows a warning.
• A skipped file never stops the others. The reasons are:
  • Wrong type: not a JPG, PNG or WEBP (or not really a picture).
  • Too big: over 20 MB.
  • Name format: the name does not end _entry_ number _piece_ number.
  • No matching piece: no piece of your gallery has that Piece ID.
  • Piece in another show: the piece is in a different show, not this one.
  • Entry ID does not match: the piece with that Piece ID has a different Entry ID.

Pictures in a .zip. The zip is opened on your own computer, in the browser: the zip itself is never uploaded, and each picture in it goes through exactly the same checks, upload and matching as a picture you pick on its own.

• Folders inside the zip are fine; a picture is matched on its file name only.
• Mac and Windows extras (the __MACOSX folder, files starting with a dot, Thumbs.db) are left out without being listed.
• Any other file that is not a picture is listed as skipped, Not an image.
• A picture over 20 MB inside the zip is skipped as Too big without being unpacked. A picture that unpacks to more than the zip said it would is stopped and skipped.
• A zip can be up to 2 GB and hold up to 1,000 pictures; a bigger one is refused with a message asking you to split it. A damaged zip, or a zip with a password, says so in plain words, and the other files carry on.

You can still add or change a single piece’s picture from the piece itself (Artwork Catalog, open the piece). If the gallery is connected to Square, a new picture is sent to the piece’s Square item and replaces the picture there, as any picture change does.

Updating artists from the EntryThingy gallery page

EntryThingy’s spreadsheet has no email, artist statement or piece description. Its gallery page (the judging page that shows every entry with its pictures, statement and the jurors’ scores) has all three. Saving that page and uploading it fills them in. Owner or Admin only, a show only, after the pieces have been imported.

1. In EntryThingy, open the show’s gallery page. In your browser choose File > Save Page As and save it as Webpage, HTML only. You get one .html file (4 MB at most).
2. In CartonCrew, in the sidebar, open Exhibitions & Shows.
3. Open the show from the list.
4. On the Artworks tab, press Import ▾ → Update artists from the gallery page (it carries the EntryThingy logo).
5. Choose the .html file you saved. Nothing is saved yet: the page is read and a preview lists
   • Emails to add: show artists who have no email yet;
   • Emails that differ from the one on file: shown, never changed;
   • Emails another artist in this gallery already uses: skipped (one email per artist in a gallery);
   • Emails that are not valid addresses: skipped;
   • Members and guests skipped: their email is never changed here;
   • Statements for this show: new, or replacing this show’s statement;
   • Descriptions to fill: pieces that have no description yet;
   • In the page but not in this show: pieces whose Piece ID is not one of this show’s pieces, skipped.
6. Press Confirm and update. The result says how many emails, statements and descriptions were saved.

How a piece and an artist are found. By the Piece ID and Entry ID in each picture’s file name on the page, among this show’s pieces only, the same IDs the import stored. An entry’s artist is the artist of its pieces here; names on the page are never used to match anybody.

What changes, and what never does.

• An email is set only on a show artist whose email is blank. It is saved with surrounding spaces removed and the part after the @ in lower case.
• A member’s or guest’s email is never changed, and neither is an email that is already on file.
• The statement is the artist’s statement for this show. It is not their bio, which stays as it is. Uploading the page again replaces this show’s statement; an entry with no statement on the page leaves the saved one alone.
• A description is filled only on a piece that has none.
• Material, price and year are never taken from the page (the spreadsheet import owns them), and the jurors’ scores are never read or kept.
• Text is saved as plain text: any formatting or code in it is removed.
• Uploading the same page again changes nothing.
• Nobody is emailed or texted. Adding an email sends nothing.
• The page itself is not kept: it is read and discarded.

The show’s artist statements. In the sidebar, open Exhibitions & Shows, open the show, and press the Artists tab (Owner or Admin). The Statement column has a tick for an artist with a statement for this show and a dash for one without. Press Add (or Edit) on the row, type in the box that opens under it, and press Save, or Cancel; press Clear, then Clear this statement, to remove one. A statement can be up to 5000 characters. See The Artists tab below.

On your website. While the show is on your website (published and running), its page shows Artist statement under the artist’s name, with their first piece in the show; it opens to the full text. Before the show opens, or once it is unpublished, the show page is not on the website at all, so no statement is.

The Artists tab

In the sidebar, open Exhibitions & Shows, open the show, and press the Artists tab (a show only; the tab counts the artists). It is one table, one row per artist with a piece in the show:

• Artist — Surname, First, for example Apple, Ann. The surname is the artist’s Last name, or the last word of their name when that is blank; a one-word name reads as it is. Hover over a long name to see all of it.
• Type — the Member, Guest or Show artist icon.
• Pieces — the artist’s pieces in the show against the show’s Max pieces per artist, e.g. 2 of 3 (just the number when the show has no limit). Over the limit reads ⚠ 9 of 7 on an amber row. The limit warns, it never blocks.
• Statement (Owner or Admin only) — a tick or a dash, with Add, Edit and Clear on the row, as above.

The table opens sorted by surname A–Z. Press Artist or Pieces to sort by it; press again to reverse. Above the table, Search artist name narrows it (either way round, e.g. Ann or Apple); an Owner or Admin also has a Statement filter: All statements, Has statement or Missing statement. The count beside them, e.g. 12 of 165 artists, says how many match. Someone who is not an Owner or Admin sees the table without the Statement column or filter, as before.

An artist whose pieces have all been taken out of the show leaves the table. Their statement is kept, but it is not on the show’s page either, since none of their pieces is.

Order and wall text

The order a show is listed in — on the public show page, in the printed catalog when you choose Wall order, in the exhibition checklist report, in the labels and for the generated banner’s artists — is SKU order, which keeps each artist’s pieces together. A piece that has a wall position (only set from the wall_position column of a Bulk add (CSV) file) comes first, lowest number first.

Wall text for a piece in this show: on the Artworks tab, press Edit on its row, type in Wall text (this show), and press Save changes (or Save wall text when the piece itself is read-only for you).

Remove takes a piece out of this exhibition. On a plain exhibition it does nothing to the piece itself: it stays in your catalog, with its price, status and history untouched. On a show, a piece that came in for the show is deleted and a member’s own piece is unlinked (see Removing pieces from a show).

Arrivals

When artists drop off work for a show, record it on the show itself. Exhibitions & Shows → open a show → Arrivals tab. The tab is there for shows only (the Show tick box is on), not for a plain exhibition.

Every show piece is in one of three states:

• Awaiting arrival — not checked in yet. Every piece starts here.
• Accepted — it arrived and is in the show, for sale (its status, usually Available, is kept).
• Not Accepted — it is not in the show and not for sale (Not for sale), with exactly one reason (below).

The counts at the top are worked out from the rows below, never typed: Artists (arrived, partly, not, of the total), Pieces accepted (of the total), Not Accepted (with a count for each reason in use), Awaiting arrival, How it arrived (hand and shipped), Return method (a count for each method) and Fees owed (how many, and the dollar total).

Finding an artist. The Show list narrows the rows: All, Not arrived, Partly arrived, Arrived, Shipped, Hand-delivered, Return not known, Fee owed or Not Accepted. Search matches an artist’s name or a piece’s title. There is one row per artist, sorted by surname, with their Bag #, Pieces accepted, how and when it Arrived, Return method, Fee and Notes. A badge shows Arrived, Partly or Not arrived, and Not Accepted with a number when any piece was turned away. If another artist in the show has the same bag number, the row says (shared).

Checking an artist in. Click their row. The Check in box opens with the artist’s email and phone from their artist record. If the record has no phone or email, Phone and Email boxes appear so you can type a show contact for this artist. A phone number is formatted as you type, as (555) 123-4567. Then fill in what you know:

• Bag # — free text. If another artist in the same show already uses that bag number you get a warning, but it still saves.
• Arrived on — the date.
• How it arrived — hand-delivered, USPS, UPS, FedEx or other — and Arrival detail.
• Inbound tracking and Boxes.
• Return method — artist pickup, prepaid label, check, PayPal, pay link, not known or other — and Return detail. The Pay link choice only records what was agreed. A Square pay link for the return fee is coming later.
• Return fee ($) and Fee status (None, Owed, Paid or Waived).
• Notes.
• For each piece, choose Awaiting arrival, Accepted (with the date it was accepted) or Not Accepted, and add a Condition note if it helps.

All arrived sets every piece that is not Not Accepted to Accepted and dates it today in your gallery’s time zone (it fills Arrived on too, if that is empty). Press Save to keep the check-in, or Cancel to leave it. Nothing is sent to the artist.

A piece that is Not Accepted

Choose Not Accepted on the piece, then choose a Reason (required). The reasons, and when the piece goes on the Returns tab:

Add a Note if it helps (useful with Other). Press Save. Then:

• The piece comes off your website and cannot be sold. It is set to Not for sale.
• Its row shows a Not Accepted badge, and the Not Accepted count goes up.
• It goes on the Returns lists as the table above says.

If the gallery is holding an oversized piece for the show, choose Oversized - Hold rather than Oversized - Return.

To put it right, choose Accepted on the piece and Save: the piece gets back the status it had before (for sale again). A piece that is Sold or on hold cannot be marked Not Accepted.

Pieces that were marked with the reasons used before (October 2026) now show the new words: Too big is Oversized - Return, Not delivered is Did Not Arrive, Damaged is Broken in Transit, and Other stays Other.

Who can use Arrivals

Anyone whose role has Plan exhibitions and shows and may change shows can check artists in: Owner, Admin, Editor, and a Show manager who has that tick. Everyone else who can open the show sees the Arrivals tab read-only, and the message says Checking work in needs “Plan exhibitions and shows”. Every save is written to each piece’s History as Accepted for show … or Not Accepted for show … (with the reason).

Returns

Exhibitions & Shows → open a show → Returns tab. This is the list for handing work back. It lists only pieces that are not sold and that were Accepted, plus Not Accepted pieces by their reason: Oversized - Return, Broken in Transit and Other straight away; Oversized - Hold, Hold - Return at End of Show and Framing Not to Standard once the show is closed (until then the tab says how many held pieces will join the list); Did Not Arrive and Sold Prior to Show never.

The counts show Still to return, Picked up, Shipped, Fees owed and Fees paid. Artists are in three lists, by the Return method set on the Arrivals tab:

• Pickup — the artist will collect.
• Ship — you will send it.
• Return method not known — set one on the Arrivals tab.

Each artist’s card shows their bag number, phone, the return method, the fee and its status, and each piece. A piece that was turned away carries a Not Accepted badge with its reason. People who can use Arrivals (above) also see these buttons; everyone else sees the lists only:

• Picked up — choose the date and who it was Collected by, then Save.
• Shipped — choose the date, Carrier and Tracking, then Save.
• Undo — appears once an artist is returned, and puts them back on the list.
• Mark paid — choose the date and how it was paid (Check, PayPal, Cash or Other), then Save.
• Waive — the artist does not owe the fee.
• Owed — sets the fee back to owed.

Close show and the returned-pieces summary work as described in Closing a show. No emails are sent from Arrivals or Returns; contact artists yourself. A Square pay link for the return fee is coming later.

The show image

Under Show image you have two ways to give the show a picture, and they answer the same question:

• Upload image (Replace once there is one) takes a PNG, JPG, or WebP file up to 10 MB. Remove takes it away again.
• Generate banner draws one from the artwork already in the show. Once one exists the button reads Regenerate banner, and View banner opens it.

Banner theme sits beside the button because it is an input to it: Standard is the usual look, and Custom… reveals a box for a phrase such as fall, thanksgiving or black and white, up to 60 characters.

Your uploaded image always wins. When both exist the note under the thumbnail says so plainly — A banner has been generated, but your uploaded image is used instead. Remove the upload and the banner comes back.

A show whose pieces have no pictures has nothing to draw from, and says so: No banner yet — add a picture to a work in this show first.

A generated banner is drawn for you when you save a show or change its artwork, quietly and after the save, so it never holds you up. The button is there for when you want one now, or want to see whether there is one.

The printed catalog

Open the show from the list and press ⎙ Generate catalog (top right). The Generate catalog box asks how to order the pieces:

• Surname A–Z (already chosen) — grouped under each artist’s name, the artists by surname, then first name;
• First name A–Z — grouped under each artist’s name, the artists by first name;
• SKU, Wall order or Title — one list in that order, with no artist headings; each entry names its artist under the title.

Press Generate, or Cancel to download nothing. Within an artist the pieces are in SKU order. Works with no artist come last, under Other works. The catalog used to follow the wall order every time; choose Wall order for that.

The PDF downloads (exhibition-checklist.pdf). It carries your gallery’s branding and contains:

• the title, the run dates written out, and your description;
• every piece in the order you chose, with its picture, medium, dimensions, year, price and wall label;
• a closing note with the run dates, your Gallery hours if you have set them under Settings, and a line saying the works can be bought in the gallery or online.

A sold piece shows Sold where the price would be. A piece with no picture still gets its entry — the details are the point of a catalog.

Events on this page

Below the shows is an Events card for receptions, parties and one-offs. + New event creates one, and each row shows whether it is public or staffing only, and whether it is a draft or published. Staffing opens the event in Schedule, which is where shifts and sign-ups live.

Click an event’s name to edit it. The Edit event box opens with everything the event already has — description, dates, times, go-live, the website switch — so Save changes keeps whatever you did not change.

Editing a show

Open the show and press Edit details. The Edit exhibition box is the same form you filled in to create it, with Save changes at the bottom. Everything is editable — title, dates, status, campaign, description, the featured artists and the website switch.

← All exhibitions takes you back to the list.

Deleting a show

Delete appears on each row in the list, and only owners and admins see it. If your account is below that the button is not there, and the server refuses the deletion even if the request reaches it another way.

You are asked to confirm first, with the show’s name in the question: Delete “Spring Members’ Show”? This removes the show and its artwork links, and can’t be undone.

What happens to the artworks

Nothing happens to the artworks themselves. What is deleted is the show and every link between that show and the pieces that were in it — nothing more. Concretely:

It cannot be undone, and there is no archive to restore from. If you only want a show off your website, untick Show on your website instead — that is reversible, and keeps the whole record.

The reverse is worth knowing too: deleting a piece from your Artwork Catalog takes it out of every show it was in.

What a visitor sees

Published shows reach your public site through Calendar in the site menu, which has tabs for Month and Exhibitions (and News when you publish news). There is no List tab.

• The Exhibitions tab shows at most three shows, labelled On now, Next and Then — a currently running show first, then the next to open. Past shows are deliberately not listed there, though their own pages still work for anyone with the link.
• Month carries shows alongside events and classes. A show is marked on the days it opens and ends; a visitor who clicks any day of its run sees it in the day panel beside the month (below it on a phone) with a View exhibition link. Subscribe to calendar hands the whole programme to a visitor’s calendar app.
• Between shows the tab reads The next show is being planned — come back soon.

A show’s own page carries the image, the description, a Featuring section for the featured artists, and then the works in SKU order (each artist’s pieces together; a piece with a wall position first) with their wall text.

Two rules decide what a visitor sees on that page, and neither is a setting:

• Only pieces marked available or sold appear. Anything reserved, on loan, not for sale or archived stays internal. A sold piece never shows a price on a show page, whatever your gallery’s price setting says.
• Work by an artist whose membership has ended leaves the public site, and a featured artist who has left, been archived, or been hidden from the public drops off the page. The show still happened; what goes is the public listing.

When it goes wrong

There is no Exhibitions & Shows in my sidebar. Either the extension is off (Settings → Extensions) or your account lacks the Exhibitions & Shows capability. An owner or admin can fix both.

I can see the page but there is no Delete button. Deleting is owners and admins only. Ask one of them.

My show is not on my website. Open Edit details and check Show on your website is ticked. Then look at the badge in the list: scheduled for a date means it is published but held back until that day — press Clear (go live immediately) on the form to release it now. Status has nothing to do with it. For a show with the Show tick box, the button reads Clear (go live on the start date): a show with no Show on the website from date appears on its Start date, so to put it online today set Show on the website from to today and press Save.

The show is on the website but not on the Exhibitions tab. That tab lists only what a visitor can still come and see — at most three shows, on now or still to open. A show whose end date has passed is reachable by its own link and through the calendar, but is not in that grid.

A piece is in the show but missing from the public page. Its status is something other than available or sold, or its artist’s membership has ended. Both are deliberate.

An artist I featured is not on the public page. They have left the gallery, been archived, or been hidden from the public. The tag stays on your side, marked (former member), so the record is not lost.

The artist picker will not offer somebody. Their membership has ended, or they are archived. A show you are editing whose End date has already passed offers the full roster instead.

Where did the Position and Wall label boxes go? They are gone from the list (October 2026). A show lists itself in SKU order now, and a piece’s wall text is under Edit on its row. A wall position can still be set from the wall_position column of a Bulk add (CSV) file.

I can’t find a piece in a big show. Type part of its title, SKU, medium or artist in the search box on the Artworks tab, or pick the artist in All artists.

“Every remaining piece is sold.” Untick Do not include sold items in the show and they appear, tagged Sold.

The catalog is missing pictures. Only pieces that have an image in your catalog can show one. The entry is still printed with its details.

“No banner yet — add a picture to a work in this show first.” A banner is drawn from the art in the show, so a show whose pieces have no pictures has nothing to draw. Add an image to a piece, then press Generate banner again.

I asked for a custom banner theme and was told AI wasn’t available. The banner was still drawn — the message says what was used instead, either a built-in palette for that theme or the standard look. Try Regenerate banner later if you want the themed version.

I generated a banner and it stopped appearing. You uploaded a Show image afterwards, and an uploaded image always wins. The note under the thumbnail says so. Remove the upload to go back to the banner.

Rows were skipped in a bulk upload. The summary lists each one by row number with its reason. Already in show means exactly that; a missing title is the other common cause.

A bulk upload created artists I did not want. A name in the file that is not on your roster is created as a new artist. Fix the spelling in the file, delete the stray artist in Artwork Catalog, and upload again — rows already in the show are skipped, so nothing is duplicated.

“End date can’t be before the start date.” Exactly that. Fix one of the two dates and save again.

Related

• Artwork Catalog bulk upload — loading your catalog
• Artist roster — who can be featured, and membership dates
• Studio Website — where shows appear publicly