Configuring a comms style
See admin → Comms styles for the full breakdown; this page covers what the picker looks like inside the Campaign composer.
Who this is for: anyone composing campaigns.
When you’d add a new one
- New audience that needs a different tone (e.g. “Volunteer ops” vs “Donor newsletter”).
- Different signature / signoff per program lead.
- Want to A/B test a friendlier vs more formal voice.
Steps
- Email Campaigns → Comms styles tab.
- + New comms style.
- Fill: name · consent gate · from name / reply-to · signature block · footer block. See the admin guide for the field details.
- Save.
- The style now appears in the Comms style dropdown of every new campaign.
Common issues
Last updated: 2026-06-01 · Applies to: CartonCrew v1.55+