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Recent Activity tab

The dashboard no longer carries a configurable “Recent activity” card, and there’s no longer a Settings → Dashboard screen for toggling panels per role. Instead, the org-wide activity log lives in its own read-only Recent Activity tab in Settings.

Who this is for: anyone with Settings access.

Steps

  1. Open Settings → Recent Activity.
  2. You’ll see a single read-only feed: a log of everyone’s recent activity across your organization — audit-log actions (creates, updates, deletes) plus engagement notes, newest first.
  3. Click ↻ Refresh to pull the latest.

What each entry says

Each entry says who did what to which item, and briefly what changed, for example:

Dana Ruiz updated an artwork Harbor at Dusk (AR_B00012) Changed: price $1,000.00 → $1,200.00; status available → sold

  • Who. Everyone sees the same answer:
    • a member of your staff: their name;
    • a member artist acting in the member portal: their artist name with “(member)”, for example “Ann Lee (member)”;
    • ChAImp acting for you in a support session, or a ChAImp account: ChAImp support;
    • CartonCrew acting by itself: CartonCrew (automatic) with where it came from, such as “CartonCrew (automatic, Square sync)” or “CartonCrew (automatic, scheduled job)”;
    • anyone else (a person who has left, or who was never part of your gallery): Former user. A name or address from outside your gallery is never shown.
  • Which item. A piece of artwork shows its title and Label ID; a patron, artist, event, class, exhibition or engagement shows its name. The name is a link when you can open that item: it opens the piece in Artwork Catalog, the patron in Patrons, the event in Schedule, and so on. An item that has since been deleted keeps its name but has no link. A deleted patron is never named.
  • What changed. Up to three changes, then “and N more”. A piece’s title, price (as money), status (in plain words, such as “on layaway”), artist, location and Label ID show before → after. Other fields are listed by name (“description”, “picture”). Personal details are never shown: a change to a patron’s email, phone or address reads contact details, and notes are named, never quoted. An entry from a sale reversal or a member’s own delete says so in words (“sale reversed and put on layaway”, “deleted by the member”). Older entries show what the log recorded at the time, which may be only the field names or nothing.
  • When. The time reads “5m ago”, “2h ago” and so on. Point at it (or focus it with the keyboard) to see the exact date and time, in your gallery’s time zone when one is set in Settings.

What you can see is unchanged. Who can open the feed, and which entries they see, is the same as before. Item names and links are shown only to someone who could open that item themselves: a role without access to Artwork Catalog, or a gallery with that module switched off, sees “updated an artwork” with no title, no Label ID, no link and no change details. Another gallery’s activity is never shown.

Entries already in the log read the same way: the names are looked up when the feed is shown, not when the entry was written.

Piece history by SKU (Owners, Admins and Editors)

In an art gallery with Artwork Catalog (not in other organizations, even with Artwork Catalog on), Owners, Admins and Editors see a Piece history by SKU box at the top of this tab. Everyone else (Viewer, Curator, Show manager, Front desk, Treasurer, Calendar Manager) does not.

  1. Open Settings → Recent Activity.
  2. In Piece history by SKU, type the piece’s Label ID (SKU), for example DW00007. Its current SKU or an earlier one both work, in any case.
  3. Click Show history. Everything that happened to the piece is listed, newest first, 100 at a time: when (your gallery’s time zone), who (a staff name, or Automatic, Square or Phone upload) and what, with the value before and after where it is known (“Price $450.00 → $395.00”).
  4. A SKU no piece in your gallery has says No piece with that SKU in this gallery.

The same list is on the piece itself: Artwork Catalog → Artworks, click the piece, then History at the top of Edit artwork. Buyers are never shown. Changes made before piece history arrived (October 2026) say before not recorded where the old value was not kept. The full guide is Piece history.

Clearing the feed (admins)

Admins also see a Clear button. Clearing starts the feed fresh from that moment — useful after setup or a bulk import has flooded it. The underlying audit log is not deleted: the full history stays available for compliance and still appears in your data export. Clearing is itself an audited action.

What you’ll see

Common issues

  • “No recent activity” — nobody has done anything that’s logged yet; the feed fills in as your team works.
  • Can anyone change or add an entry? No. Entries are written by CartonCrew itself when an action happens; nobody, whatever their role, can edit, delete or add one.
  • Looking for the old per-role dashboard toggles — they’re gone. The dashboard shows extension panels and counts; activity is now this dedicated, read-only tab.
  • “Former user” — the person who made the change is no longer in your gallery, or never was (for example, an account from another organization). It never shows a name from another organization.
  • An item has no link — you cannot open that module, the item has been deleted, or it is a kind of item that has no page of its own.
  • An action you expected isn’t listed — only audited actions and engagement notes appear, and the feed is capped at the most recent ~100 entries.
  • Cleared by mistake — the feed can’t be un-cleared, but nothing was deleted; the full audit history is still in your data export.

Last updated: 2026-10-18 · Applies to: CartonCrew v1.119+ (piece history: v2.75.0+; entries written only by CartonCrew: v2.79.1+)

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