Bulk-managing shifts
Cancel multiple shifts at once and notify everyone who’d signed up — without writing the email yourself.
Who this is for: Editor / Admin with events.manage.
Steps
- Open the event detail page.
- Tick the checkbox next to each shift you want to act on.
- The Bulk actions bar appears at the top.
- Pick an action:
- Cancel — marks the shifts cancelled; CartonCrew sends a templated cancellation email to every signed-up volunteer via Resend. The email uses a friendly “From” name + a
List-Unsubscribeheader. - Reschedule (date picker) — shifts new times; everyone gets an update email.
- Notify — free-text email blast to attendees, no shift change.
- Cancel — marks the shifts cancelled; CartonCrew sends a templated cancellation email to every signed-up volunteer via Resend. The email uses a friendly “From” name + a
- Review the affected recipient count in the confirm modal → Send.
What you’ll see
Video — coming soonBulk-cancel shifts and send cancellation emailsRecorder brief: V9 — Multi-select 3 shifts, click Bulk → Cancel, confirm modal with recipient count, send, then show cancellation email in inbox preview.
Common issues
- Bulk actions bar doesn’t appear — you haven’t ticked any rows. The bar is gated on selection.
- Some volunteers report no email — Resend can be quarantined by corporate mailers. The recipient counts on the confirm modal are who CartonCrew tried to send to; verify in the event’s audit log if needed.
- Need to undo a bulk cancel — re-open each shift and toggle status back to active. Volunteers won’t be re-signed up automatically.
Last updated: 2026-06-01 · Applies to: CartonCrew v1.55+