Getting started
If you have landed here because an organization you support uses CartonCrew, this is the short version.
Supporters use the organization’s public website, and need no account. Each organization chooses which of these it offers, so not every site has all of them. If a link is not in the menu at the top of the site, that organization does not offer it there; contact the organization instead, or use the email address in the site’s footer.
- Donating, when the site’s menu has Donate. See Donating.
- Volunteer shifts, through the sign-up link the organization sends or posts. The menu has no events page of its own. See Signing up for an event.
- Asking for help, when the menu has Requests. See Submitting a gift request.
- Sending a message, when the menu has Contact. See Contacting the organization.
Anything else, such as changing a gift, moving to a different shift or checking a request, is done by the organization’s staff. Ask them.
Last updated: 2026-09-24 · Applies to: CartonCrew v1.678+