Email Campaigns
Compose and send bulk email to your contacts from inside CartonCrew, gated by the consent model so a campaign never lands in an inbox that did not opt in.
Who this is for: admins and staff with the Email Campaigns extension enabled and the campaigns capability granted.
This module sends bulk email only. It does not send the transactional mail CartonCrew produces on its own (receipts, notifications, approval links); that goes through a separate path and is not editable here.
Where it lives
The sidebar entry is Campaigns, and the page heading is Email Campaigns. Everything is on that one page: a Comms styles card at the top, and the campaign list beneath it. There are no tabs.
Two different extensions have a + New campaign button. This one composes an email. The Fundraising sidebar entry — the Campaign Manager extension — has a button with the same label that creates a fundraising campaign with a goal and a public page. They are unrelated features.
What’s here
| Article | What it covers |
|---|---|
| Sending a campaign | The whole flow, from comms style to Send to N. |
| Sender and replies | Who the email is sent as, and where a reply lands. |
| Including your logo | The one header option, and what it needs. |
| AI drafting | Ask Claude for a first draft of the subject and body. |
| Configuring a comms style | The consent gate every campaign must pick. |
| Recipient snapshots | What gets frozen at send, and why it cannot be edited after. |
| Unsubscribes and complaints | Handled automatically. What that does and does not mean. |
| Campaign codes | The short code on each campaign, and what it is for. |
| Insert helpers | The two buttons that drop a link into the body. |
| Previewing emails | The live preview pane, and its limits. |
| Scheduling a send | There is no scheduling. What to do instead. |
| Copying a campaign | There is no duplicate. What to do instead. |
Background reading: consent tiers and comms styles.
Last updated: 2026-09-20 · Applies to: CartonCrew v1.563+