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ModulesEmail CampaignsScheduling a send

Scheduling a send

Pick a future date + time. CartonCrew fires the campaign at that moment.

Who this is for: anyone with campaigns.send.

Steps

  1. Finish composing the campaign as normal.
  2. Click Schedule instead of Send now.
  3. Pick the date and time (local timezone; CartonCrew converts to UTC internally).
  4. Confirm. The campaign status flips to scheduled with the target time displayed.

A scheduled campaign:

  • Locks fields that affect the send (recipients, comms style, subject). Body edits are still allowed until ~1 hour before the scheduled time.
  • Can be un-scheduled any time before send by clicking Cancel schedule on the campaign row.

What you’ll see

Video — coming soonSchedule a campaign for a future sendRecorder brief: V45 — Schedule a send. Scheduled status, locked recipient set, then sent record after firing.

Common issues

  • Scheduled but didn’t fire — check the campaign status. If it’s stuck on “scheduled” past the target time, the cron worker may have failed; check Recent activity or contact ChAImp.
  • Want to change recipients after scheduling — un-schedule, edit, re-schedule.

Last updated: 2026-06-01 · Applies to: CartonCrew v1.55+

Recipient snapshotsCampaign codes