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ModulesWebsite CMSConfiguring your site

Configuring your site

End-to-end build of your public site: home, about, programs, donate, contact, footer — and publish each.

Who this is for: Editor / Admin / Owner with website.manage.

Steps

  1. Open the Website module.
  2. Pick a section tab (Home / About / Programs / Donate / Contact / Footer).
  3. Edit the fields. On wide screens, the right pane shows a live preview that updates as you type — see Live preview. Prefer to compose the page from blocks? Click Switch to visual editor; see The visual editor.
  4. Save.
  5. Toggle Published on the section to make it visible to the public. (You can save edits without publishing.)
  6. Repeat across the six sections.
  7. For the Footer, fill the legal info + (optionally) tick Show 501(c)(3) tax disclosure — see the boilerplate render under the checkbox.
  8. View site ↗ at the top opens your tenant’s public site in a new tab.

What you’ll see

When someone bookmarks or shares your site

Your website carries your organization’s name and icon, not CartonCrew’s, everywhere a visitor or a link preview looks:

  • The browser tab, bookmarks and the phone home-screen icon use your favicon, uploaded under Settings (left menu) → Organization → Branding → Favicon. With no favicon we use your logo, and with neither, a plain picture-frame icon. The tab title is your organization’s name.
  • Link previews (a link pasted into a text message, email, Slack or a social post) show your organization’s name, the same icon, and a short description: the subheadline of your published Home section’s banner (Website module → Home), else its headline, else your organization’s name. The picture is your Home banner image, else your logo.

Only images you uploaded to CartonCrew are used for the icon and the preview; a pasted link to a picture somewhere else is left out. Previews are cached by the apps that show them, and by us for about five minutes, so a change can take a little while to appear.

Common issues

  • The tab still shows the old icon — browsers cache favicons hard. Do a hard refresh (Ctrl+Shift+R / Cmd+Shift+R), or open the site in a private window to check.
  • “View site” still shows old content — the section is saved but not Published. Toggle Published and save.
  • Hero image looks weird — try Fit whole image vs Fill area in the per-image dropdown.
  • Edits don’t appear in preview — refresh the editor; if the pane is hidden, you’re below the xl breakpoint (1280px). Resize the window or use Open in new tab.

Last updated: 2026-10-21 · Applies to: CartonCrew v1.55+

OverviewVisual editor